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Care Guide


Many factors can influence the condition of jewellery. Therefore you should make sure that your jewellery is properly cleaned, polished and stored. Please read through the care instructions to ensure your precious jewels are kept looking their best.


Please follow these steps to ensure your beautiful jewellery lasts a lifetime.

Always protect your jewellery from knocks, scratches, chemicals and extreme temperatures to minimise damage or wear. We recommend removing your jewellery when you shower or bathe and particularly when on the beach, in the sea and in chlorinated water. Avoid spraying perfume or applying creams where they might come into direct contact with your jewellery.

Storage: To protect your jewellery, pieces should be individually placed in pouches or within a soft lined box to stop them being scratched or tangled. Ideally, store your jewellery in a dark, cool and dry place and try to keep pieces separate, so that they don't rub together or tangle up.

Metal: Silver jewellery will naturally tarnish over time. Using a jewellery polishing cloth (available from most jewellers) is an effective way to keep silver, 9ct, 14ct or 18ct solid yellow and rose gold jewellery looking shiny and lustrous. A metal cleaning solution such as Tarn off (available at hardware stores) is particularly good for removing tarnish from plain sterling silver pieces. Ideally, store silver pieces in an airtight bag to help reduce tarnishing. Do not use tissue paper or paper towels to clean metal as they can cause scratching. Do not use polishing creams or polishing cloths on plated jewellery, as it can remove the plating.

Gemstones & Pearls: Since many gemstones are quite delicate, hot water, harsh chemicals and cleaners should be avoided at all times. We advise cleaning your precious stones with a clean, soft, damp cloth after wearing. Stones such as pearls should be cleaned using an untreated, dry, soft cloth only. Avoid exposing your pearl jewellery to extreme heat or cold as this may cause the stone to contract or expand and can loosen the setting. Do not use tissue paper or paper towels to clean gemstones as they can cause scratching.

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