If you would like to have your jewellery re-plated, please post it to us in its original packaging or in a very well padded package (Jewellery damaged in the post cannot be replaced) using the Signature on Delivery service to ensure its safe arrival.

The address is:

HRHQ
489 Elizabeth Street
Surry Hills NSW 2010

Purchasing 1 x Re-plating, will re-plate 1 pair of earrings, or 1 pendant, 1 chain, 1 bangle/bracelet) If your item has other damage (for example: the chain is broken or worn thin) we will quote to replace it once we have inspected the item.

If you are unsure which size category your jewellery piece falls under, please email us at customerservice@hollyryan.com.au before purchasing.

All replating purchases include cleaning and polishing your item before and after it is replated.

Please allow a turnaround time for the re-plating service of up to 4 weeks.

Please note, the replating service is available for Holly Ryan jewellery only.